Tourism and global business join forces to back small firms

03-10-2026

The World Travel & Tourism Council and the International Chamber of Commerce have sealed an alliance intended to give greater weight to the small and medium-sized enterprises of the sector. The agreement, signed by Gloria Guevara, president and chief executive of the former, and by John Denton, secretary general of the latter, seeks to ensure that the businesses that sustain a large share of tourism activity finally have a stronger voice in the forums where economic policy is decided.

The starting point is a telling statistic: small and medium-sized firms account for more than 85% of travel and tourism businesses across the planet. They are family guesthouses, local agencies, guides, restaurants, transport providers, artisans and experience operators who, despite their sheer numbers, rarely have the resources or the contacts needed to influence regulation or to obtain financing on favourable terms.